The lovebali official website is lovebali.baliprov.go.id — a portal operated by the Bali Provincial Government under the authority of Perda Bali 6/2023. There is also an official Love Bali app available on the Google Play Store and Apple App Store under the same name. Any other website collecting Rp150,000 from foreign tourists is a third-party reseller at best, a copycat site at worst. Full stop.
That one-sentence answer matters because the scam landscape around this payment has grown surprisingly fast since the levy launched on 14 February 2024. Dozens of lookalike domains have registered, some charging Rp175,000–Rp250,000 with added “processing fees”, others collecting card details and delivering nothing. The rest of this guide explains how the official system works, how to tell a real QR voucher from a fake, and what your options are if you already paid somewhere unofficial.
What the Bali Tourist Levy Actually Is
The levy is a flat Rp150,000 per foreign tourist per entry into Bali. The legal basis is Perda Provinsi Bali 6/2023 (Peraturan Daerah), implemented through Pergub 36/2023. It applies once per visit — not once per trip to a specific attraction, not once per week. If you leave Indonesia and return to Bali, you pay again. If you travel within Indonesia (say, from Jakarta to Bali within one trip), you pay when you enter Bali, since the levy is triggered by international arrival status, not by your domestic routing.
Perda Bali 6/2023 contains no age carve-out in its text, and reports from arrival counters on whether infants are charged in practice have varied — we flag that uncertainty rather than assert a rule (last verified June 2026). The exemptions that clearly exist are based on visa type, not nationality or age:
- Diplomatic and official visa holders
- Transit/conveyance crew members
- KITAS holders (all types, including E33G remote-worker KITAS)
- KITAP holders
- Family-unification visa holders
- Student visa holders
- Golden visa holders (must apply for exemption in advance through Love Bali)
- Other non-tourism visa categories
If you hold a KITAS or KITAP, you show your document at the checkpoint and you are waved through — no prior registration needed. If you hold a golden visa or another non-tourist visa that theoretically qualifies, the process is different: you must apply for the exemption through the official Love Bali system before arrival. That advance step trips up many long-term visa holders who assume their exemption is automatic.
The Official Love Bali Website and App: What They Look Like
The official domain is lovebali.baliprov.go.id. The .go.id extension is Indonesia’s government domain suffix — it is not publicly registerable; only verified government entities can hold it. This alone eliminates a large class of fakes. If you land on any domain ending in .com, .net, .id, .co.id, or anything other than .go.id and the site is asking you to pay the Bali tourist levy, you are not on the official site.
The official Love Bali app is published under the same Bali Provincial Government developer account. On the Play Store and App Store, check the developer name carefully before installing. Fake apps have appeared with nearly identical names and icons.
Payment Methods on the Official Platform
The official site and app accept several payment methods:
- QRIS (QR Indonesian Standard)
- Scan via your Indonesian bank app or GoPay/OVO/Dana — ideal for visitors who have an Indonesian e-wallet or local banking app.
- Credit and debit cards
- Visa, Mastercard. No surcharge is added by the official platform. The total you pay is Rp150,000 exactly.
- Virtual account bank transfer
- Supported through major Indonesian banks (BCA, Mandiri, BNI, BRI, and others).
- Counter payment
- Available at Ngurah Rai International Airport (I Gusti Ngurah Rai), the Gilimanuk port (west coast ferry terminal from Java), and Padangbai port (east coast). Counters are staffed; payment is primarily QRIS and card, reports differ on cash acceptance at individual counters, and the exact set of active counters changes over time — we have not verified a definitive list (last verified June 2026).
- Registered hotels and attractions
- Some accommodation providers and tourism sites are registered as collection points. Payment there counts as official.
What the Official QR Voucher Looks Like
After paying, the system generates a QR code voucher. A few things to know about it:
- It displays your name, passport number, and the transaction reference number. Spelling errors in your own name are a red flag.
- The voucher is tied to a single entry and a specific passport. It cannot be resold or transferred.
- The QR is scannable — enforcement staff at checkpoints scan it against the provincial database. A voucher produced by a copycat site will either have no matching record in that database or will contain someone else’s valid record.
- You can verify the status of a legitimate voucher by returning to
lovebali.baliprov.go.idand entering your transaction ID or passport number.
If the voucher you received shows a transaction reference in a format that doesn’t match the official site’s records, or if the site that sold it to you cannot be verified against the official portal, treat the voucher as potentially invalid before you board your flight.
How Copycat Sites Operate
Third-party sites in this space fall into roughly three categories, and it’s worth distinguishing them because the appropriate response differs.
Registered Resellers (Legal, But Overpriced)
A small number of travel agencies and booking platforms are officially registered to collect the levy on behalf of the provincial government. They are allowed to charge a service fee on top of the Rp150,000 base. The key word is “small number” — most sites claiming to be resellers are not registered. Even legitimate resellers should declare the base levy and their fee separately, so you can see exactly what premium you’re paying. If a site shows only a total (say, Rp250,000) without itemising the Rp150,000 levy and Rp100,000 “convenience charge”, that is not a clean disclosure.
Informal Aggregators (Gray Zone)
Some sites bundle the Love Bali payment with other services — travel insurance, SIM cards, airport transfers — and bury the levy payment inside a package total. This is not illegal per se, but it means you may not know what you actually paid for the levy until you try to claim the QR voucher separately. Always verify the QR voucher through the official portal, regardless of where you purchased.
Pure Copycat or Phishing Sites (Fraudulent)
These collect payment and either deliver nothing, deliver a fabricated PDF with no corresponding database record, or collect your card and passport details for secondary fraud. They typically appear at the top of paid search results for terms like “pay bali tourist tax” or “bali entry fee 2026”. The domain is usually registered days or weeks before you encounter it. They often copy the visual design of the official site almost exactly.
| Signal | Official | Copycat / Reseller |
|---|---|---|
| Domain extension | .go.id |
Anything else |
| Price charged | Rp150,000 exactly | Rp175,000–Rp250,000+ (or variable) |
| Developer name (app) | Pemerintah Provinsi Bali | Generic third-party name |
| Voucher verifiable? | Yes — via official portal by passport/transaction ID | Often not, or redirects to its own (unverifiable) check page |
| Itemised fee breakdown | No fees — one flat line item of Rp150,000 | Sometimes hidden inside a package or total |
| Contact / operator identity | Bali Provincial Government | Anonymous, offshore entity, or vague company name |
How to Verify the Domain in Under 30 Seconds
On a desktop browser, click the padlock icon in the address bar and look at “Certificate” or “Connection is secure” → the certificate issuer and the domain it is issued to. On the official site, the domain in the certificate will match lovebali.baliprov.go.id exactly. If you see a certificate issued to a different domain — even one that looks similar, like lovebali-bali.com or love-bali.net — you are not on the official site.
On a mobile browser, tap the address bar and look at the full URL. The baliprov.go.id portion must be there, not just the word “lovebali” somewhere in a longer string. Scammers use subdomains like lovebali.payment-portal.co specifically to put “lovebali” early in the URL where your eye naturally stops.
A second check: do a quick WHOIS lookup (whois.domaintools.com or whois.icann.org) on any domain you’re unsure about. go.id domains are registered through the PANDI registry and show a government registrant. A domain registered two weeks ago with a privacy-shielded registrant is not a government site.
Enforcement: Will Anyone Actually Check?
This is the question most travelers ask but almost no published guide answers honestly. Enforcement is handled by a combination of provincial checkpoints and Satpol PP (Satuan Polisi Pamong Praja, Bali’s civil service police) spot checks at major tourist attractions.
At Ngurah Rai Airport, the levy checkpoint is not universally applied to every arriving passenger at immigration — the primary check is your national immigration status. The Love Bali QR is more commonly checked at the post-immigration collection points and at select tourist sites. Press reports through 2024–2025 placed compliance in the range of 35–40% of international arrivals, though that figure is not an official government statistic and should be read as approximate. The provincial government has repeatedly stated its intention to tighten enforcement, including through airline check-in integration — a system that remains in the planning stage as of mid-2026.
The realistic picture: enforcement exists but is not yet systematic at every entry point. That does not make non-payment wise. The levy is Rp150,000 — roughly USD 9. The administrative hassle of being stopped at a checkpoint, the risk that rules tighten without notice, and the fact that the revenue funds environmental and cultural programmes in Bali all point in the same direction: pay it before you travel, pay it through the official channel, and keep the QR voucher accessible on your phone.
What to Do If You Paid on a Copycat Site
First, the honest answer: recovery of money paid to a fraudulent third-party site is uncertain. There is no provincial government mechanism to issue a refund on your behalf, and copycat operators are typically set up to be difficult to trace. Do not plan your trip around a refund arriving in time.
Here is what you can actually do:
- Check whether your voucher is valid. Go to
lovebali.baliprov.go.idand verify the transaction ID or passport number. If a valid record exists, you may have paid a legitimate (if overpriced) reseller, not a pure fraud site. The QR voucher linked to a real database record should work at checkpoints. - Pay again through the official portal. Rp150,000 is not a large sum relative to the cost of your trip. If your voucher does not verify, pay through the official channel before you travel. You will have two charges — the fraud and the legitimate payment — but you will have a valid voucher.
- Dispute through your card issuer. If you paid by credit or debit card, file a chargeback with your bank or card network. The grounds are non-delivery of the promised service (a valid official voucher). This can take 30–90 days and outcomes vary by issuer and country. File promptly — most card networks have a time window of 60–120 days from the transaction date.
- Report to Indonesia’s consumer protection agency. BPKN (Badan Perlindungan Konsumen Nasional) and Kominfo both accept complaints about fraudulent digital commerce. The practical outcome of a single complaint is modest, but aggregate reporting helps Indonesian authorities identify and block sites.
- Do not provide additional personal information. If a site asks for your passport copy, full card details (CVV + expiry), or other sensitive documents beyond what the official payment requires, treat that as a data-harvesting operation and do not proceed.
If your trip is approaching and you’re unsure about your voucher status, use our enquiry form or reach out via WhatsApp — we can walk you through verifying the official portal records and repaying if necessary. We don’t have access to the Bali government database on your behalf, but we can guide you through the steps.
Planning Ahead: Paying Before You Arrive vs. On Arrival
The official portal accepts payment at any time before (or technically after) your arrival, though paying before you board your flight is clearly easier. There is no restriction on how far in advance you pay — you could pay weeks ahead and the QR voucher will remain valid for your specific passport on entry.
On-arrival payment is available at airport and port counters, so if you genuinely missed the online option, you are not stuck. The counters at Ngurah Rai Airport typically have queues during peak morning arrival banks, and paying online removes that friction entirely.
One note for families: each person named on a foreign tourist visa needs their own payment and their own QR voucher. A single payment for the family does not cover everyone. The official portal allows multiple vouchers in one session using different passport numbers.
A Note on Prices and “Deals” Found in Search Results
At any given time, search results for “pay bali tourist tax” or “love bali payment” include a mix of the official portal, legitimate travel publishers explaining how to pay, third-party booking intermediaries, and outright scam sites. The official portal does not run paid search advertisements in the conventional sense — it is a government service. Sponsored listings at the top of search results are almost by definition commercial operators, not the Bali Provincial Government.
The correct price is Rp150,000. It has not changed since the levy launched in February 2024. No amendment to Perda Bali 6/2023 changing this amount has been found as of June 2026 (last verified). If a site quotes you any other figure without a clear itemised breakdown showing Rp150,000 as the government component, ask why before paying.
Ready to get your pre-arrival checklist sorted properly? Send us your question — we can point you to the current rules on levy status and exemptions, and to the official Love Bali channels, over WhatsApp at no charge. Information, not advice.
Frequently Asked Questions
Is lovebali.com the official website for the Bali tourist levy?
No. The only official website is lovebali.baliprov.go.id, which ends in .go.id — Indonesia’s government domain. lovebali.com and other .com variants are not operated by the Bali Provincial Government and are not authorised collection points for the Rp150,000 levy.
Do children have to pay the Rp150,000 Love Bali levy?
The regulation contains no age exemption in its text, so the safe reading is that children pay; in practice, reports on whether infants are charged at counters have varied, and we have not verified an official clarification (last verified June 2026). The exemptions that exist are based on visa category — diplomatic, KITAS, KITAP, student visa, and certain others — not on the traveller’s age.
I paid on a third-party website and received a QR code. Is it valid?
It might be, or it might not be. Go to lovebali.baliprov.go.id, locate the voucher verification section, and enter your transaction reference or passport number. If a matching record appears in the official database, your voucher is likely valid. If no record appears, the voucher was generated outside the official system and will not work at provincial checkpoints. In that case, pay again through the official portal before you travel.
What happens if I forget to pay the Love Bali levy before I arrive?
You can pay at designated counters at Ngurah Rai Airport (Denpasar), Gilimanuk port, and Padangbai port. The counters accept rupiah cash and typically card payments. You can also pay online at any point — including after landing, before you proceed to tourist sites. There is no published late-payment fine specifically for tourists; the enforcement mechanism is checkpoint denial of entry to certain sites, not a monetary penalty, based on available public information as of mid-2026.
Does my KITAS (E33G digital nomad visa) exempt me from the Love Bali tourist levy?
Yes. KITAS holders — including the E33G remote-worker KITAS — are exempt from the Rp150,000 tourist levy. You show your KITAS card or permit document at the checkpoint. No advance registration for the exemption is required for standard KITAS/KITAP. However, note that KITAS status is an immigration classification and has no special bearing on your income tax obligations under Indonesian law — those are determined separately by the standard 183-day residency rule and the source of your income.